Featured Homeowner: Felix Recaps His ServiceWhale Experience

At ServiceWhale, we love to hear from our satisfied homeowners as it’s always insightful to learn about their experience using our service. Recently we had the pleasure of speaking with Felix Kogan regarding the HVAC work he scheduled through ServiceWhale.

Q: Felix, thank you for taking the time to speak with me. Can you tell me what type of home improvement project were looking to have done?

A: Yes of course. I needed to replace my heating and cooling system. I also needed some duct work in my home.

Q: I see. A project like that definitely requires a qualified professional to do the work. I know it can be a bit overwhelming to find the right contractor. How did you hear about ServiceWhale?

A: I was talking with my neighbor about the work I needed done and that I needed to find someone to do it. He told me to go to ServiceWhale.com to get some quotes from local companies. I trust my neighbor so I decided to give it a try. I wasn’t disappointed!

Q: What was your experience like generating quotes on ServiceWhale?

A: I had no problems. It was really easy and fast to use ServiceWhale to get quotes.

Q: Wonderful, glad that you found a good price for your project. Did you book the project immediately?

A Yes I did. The price was right and they found the right vendor for me so I booked the project.

Q: Which vendor did you choose to go with?

A: Alek Air Management

Q: Did you feel like you got a great deal when it was all said and done?

A: Absolutely!

Q: How was the quality of the work when the job was finished?

A: The quality of work by Alek was excellent. I was not disappointed at all and I found him to be extremely knowledgeable as well as polite. Everything worked out pretty well but afterword I didn’t think that the unit was cooling at full thrust. I contacted Alek and he immediately sent someone out to my house, no charge. The technician fixed the problem and it has been working great ever since.

Q: Would you prefer to find contractors through ServiceWhale in the future? If so, why?

A: I would prefer it and would have no hesitation using ServiceWhale again in the future. I have nothing to complain about.

Interested in getting quotes on your next home improvement project? Click here!